|Q: How long have you been involved in human resources?
Douglas Battista: For more than 16 years, I have served in a variety of roles in the human resources field. My experiences have given me the privilege of working with a vast array of generous and intelligent leaders and mentors. Each of these talented individuals has taught me a number of important lessons that have benefitted my HR career.
Q: As a human resources director, what is your general perspective about departmental changes?
Douglas Battista: If what I’m doing isn’t adding value to the business, I will stop doing it and search for another solution. When something goes wrong, I must ask myself, “What did I do – or not do – to cause this situation?”